Wednesday, 23 July 2014

PM generating WO but not able to see record in Work Order Tracking application

We can generate a work order from PM application. Some times we can see the message that work order is generated, but not able to find that WO in work order tracking application.

Cause: When PM is created while admin mode is ON, it will create a PM record, but doesn't create a record in PMANCESTOR table. Such PM's doesn't generate work order and also it will not throw any error, just displays a message "PM **** generated work order ****".

Work Around: Identify the PM's which doesn't has entry in PMANCESTOR. Insert a record in PMANCESTOR from backend. Restart the server and generate a work order. It will successfully create a WO.

Solution: Before creating PM, make sure admin mode is OFF.

2 comments:

Jeff said...

Really an useful info. Thanks. Any support document regarding this?

NJSR said...

No supporting document. I faced this issue and found the solution.

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